Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Scotland's World.

We are committed to delivering your order safely and efficiently.

Standard dolls and accessories are typically processed within 2–5 business days.

Customized dolls may require additional production time before shipment.

Estimated production times for customized products will be displayed on the product page where applicable.

Estimated delivery times:

Delivery times are estimates and may vary due to customs processing, weather conditions, carrier delays, or peak holiday periods.

Once your order ships, you will receive a shipping confirmation email containing tracking information.

International customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities.

Scotland's World is not responsible for delays caused by customs processing.

Please ensure all shipping details are entered correctly during checkout.

We are not responsible for orders shipped to incorrectly entered addresses.

If your package appears lost or significantly delayed, please contact us and we will work with the shipping carrier to investigate the issue.

If you have questions regarding shipping, please contact us through our Contact Page and we'll be happy to assist.